Director of Marketing Operations

Job Number: 2293

Position Title: Dir Marketing Operations

External Description:

Job Description: 

 

As the Director of Marketing Operations, you will play a central role in leading the process and managing work-flow across the end-to-end Marketing functions. In this role, you will:

• Build strong relationships with cross functional partners and functional experts to drive continuous process improvements and efficiencies
• Be responsible for leading seasonal planning and business changes
• Manage and develop three teams within the Marketing Organization (Project Management, Graphic Production, Print Production) through an active, hands-on approach to team and individual development
• Lead cross-functional teams to help identify and evaluate critical priorities and/or opportunities for efficiency (i.e., systems, software, staffing), and to catalyze action against these priorities

Doing all this requires a unique individual. You must be a self-starter, flexible thinker, adaptive and an outstanding communicator, as well as comfortable working cross-functionally and influencing different personalities and perspectives across all levels of the organization. Success will depend on your ability to quickly form/build relationships with colleagues and deliver flawless results on time and within budget. 

Critical Skills: 

• Ability to diagnose, assess and determine solutions for complex milestone deliverables to support a cohesive marketing and creative brand expression across stores, site, email, social
• Must be a functional expert who leads the team through the customer experience by keeping deliverables on track and removing barriers along the way
• Leads the monitoring and communicating of progress on deliverables, while identifying and ensuring resolution of risks and issues in a timely fashion
• Own meeting facilitation / active issue resolution – facilitate small and large cross-functional team discussions (e.g. deliverable status, issue resolution, strategy discussions)
• Highly adept in budget analysis/cost reductions
• Influence decision-making across multiple leadership levels to gain cross functional alignment to achieve on time execution of projects
• Creative problem solver and solution-oriented
• Strong interpersonal, organizational and leadership skills
• Superior verbal and written communication skills
• Professional style that stimulates a sense of collaboration and accountability that produces results

Change management experience and expertise is critical.  12 - 15 years experience is required.  Prior team management experience is a mandatory.

Responsibilities:

• Works directly with the company calendar to ensure the marketing and creative teams are working on appropriate timelines to ensure the process is optimized & critical dates are met
• Manages the Project Management, Marketing Production & Graphic Production Departments to ensure all projects (catalog, digital, collateral), store programs and photography needs meet production schedules, cost estimates, and Talbots’ quality standards and objectives
• Manages critical relationships with outside vendors, including paper merchants, prepress suppliers, catalog & collateral printers, asset/delivery management tools
• Negotiates long-term print contracts for the catalog business, retail & direct mail businesses
• Full oversight of asset management tools, systems, operations
• Accountable for the overall operational efficiency and productivity for the macro Marketing organization

City:

State:

Community / Marketing Title: Director of Marketing Operations

Company Profile:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and  can enhance an already thriving culture.  With a commitment to offer modern classic style for every body type, through a  full range of sizes, inclusive to every woman in your life.

EEO Employer Verbiage:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.

PositionType_Description: Full Time

Location_formattedLocationLong: Hingham, Massachusetts US