Sr. User Experience Designer

Location: Hingham, Massachusetts US

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This position is no longer open.

Job Number: 10987

Position Title: Senior UX Designer

External Description:

 

Basic Purpose: 

Talbots is hiring a Senior UX designer to lead interaction and visual design of the Talbots ecommerce shopping experience. An ideal candidate is a student of human-centered design, has a passion for making positive changes and inspiring innovative thinking among both teammates and stakeholders. From a skills perspective, you possess mastery of UX methodology tools across research, ideation and prototyping, interaction design, visual design and usability testing. Customers are the center of your universe, you are always looking for ways to improve your understanding of their needs, and expert in designing those needs into great experiences. You are responsive and approachable, eager to ‘roll up your sleeves’ and work in a vibrant, fast-paced, team-oriented, agile environment.

 Principal Accountabilities:  

  • Create information architecture, wireframe user flows, build interaction prototypes, high fidelity mockups and detailed UI and visual design specifications for web, mobile web and app interfaces
  • Collaborate with product management and engineering teams from defining high-level design strategies through supporting product launches
  • Partner with product management on conversion optimization (AB test) program, identifying friction points and new experience opportunities, providing prototyping designs and deliverables in an agile environment, driving both higher customer satisfaction and site conversion
  • Represent the voice of the customer, based on customer research, analytic data, user experience best practices, and ecommerce industry expertise
  • Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work
  • Anticipate obstacles and friction, effectively articulate and manage risks, trade-offs, and recommend prioritization based on a balance of customer impact, business needs, and technical constraints
  • Communicate designs and drive alignment with teammates and stakeholders from low-fi wireframe concepts to final hi-fi designs
  • Not afraid to wear multiple hats - no job being too small or too large

Internal and External Relationships:

 Internal:

  • CIO
  • Director, Ecommerce
  • Ecommerce teams (including online marketing, product and art design, email, ecommerce, and analytics)
  • Customer Service and Web Operations
  • Merchandising, Brand Marketing, and Promotional Planning teams
  • IT

External:

  • Service and solutions providers (current and potential)

 

Education/Experience/Knowledge:

  • 5-7 years of relevant work experience, with proven success designing and optimizing branded ecommerce and transactional experiences 
  • Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
  • Strong design thinking, human centered design skills with expertise in user-centric design processes and execution across all levels (strategy through execution)
  • Responsive, approachable and proactive team player who is comfortable leading conversations and speaking up
  • Passion for delivering outstanding digital retail customer experiences
  • Expert experience with Adobe Photoshop and Adobe Illustrator
  • Expert experience with interactive prototyping tools, preferably InVision
  • Experience with Sketch or Adobe XD is strongly preferred, with ability to mentor skills to partner teams
  • Demonstrated ability to quickly adapt to new technologies and a willingness to keep their skills and industry knowledge current
  • Experience working with remote teams, self-directed and capable of working in a fast-paced environment
  • Experience working in an agile environment, with multiple projects and tight timelines
  • Experience working collaboratively in a dynamic environment, with changing priorities and multiple stakeholders
  • An online portfolio or samples of work demonstrating experience creating end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

 

 

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this job.

 
 

City:

State:

Community / Marketing Title: Sr. User Experience Designer

Company Profile:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and  can enhance an already thriving culture.  With a commitment to offer modern classic style for every body type, through a  full range of sizes, inclusive to every woman in your life.

EEO Employer Verbiage:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.

PositionType_Description: Full Time

Location_formattedLocationLong: Hingham, Massachusetts US

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