Technology Analyst II

Location: Tampa, Florida US

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Job Number: 4928

Position Title: Technology Analyst II

External Description:

The Technology Analyst II is responsible for the implementation and support of Talbots’ open systems, virtualization technologies and storage networks. Provides support in maintaining service levels, performance monitoring and disaster recovery needs for all servers including Corporate, Stores and Ecommerce environments.

Responsibilities Include but are not limited to:

  • Implement and support the Talbots’ Technology Services Infrastructure, which includes but not limited to Cisco UCS, VMWare and EMC storage platforms.
  • Responsible for the system analysis, security and administration of a heterogeneous Windows and Linux RedHat enterprise environment. Coordinates with Infrastructure Architect for end-to-end technical plan design.
  • Assists in driving short & long-term architecture strategy for IT infrastructure.
  • Provides third level support for incidents and problems.
  • Track performance metrics of maintained products; identify potential capacity issues and resolve or recommend changes or products necessary to meet business requirements.
  • Adhere to Talbots’ Change Control policies and procedures.
  • Adhere to issue resolution policies and procedures, including but not limited to the monitoring of the Technology Services Ticket queue.
  • Meet project deliverables for new and / or changes to existing technology within project requirements.
  • Develop and document issue resolution knowledge base.
  • Provide 24/7 on-call support.
  • Identify new opportunities that reduce costs while maintaining adequate functionality and support, improve technology performance and / or stability and improve existing processes therefore reducing effort or increasing productivity.

Qualifications

  • Knowledge at a level normally acquired by the completion of a Bachelor’s degree in Computer Science or equivalent
  • 3 years in field implementation and/or support experience required.
  • Must have extensive experience with the following technologies: VMWare (VCP certifications preferred), Microsoft Windows Operating systems, Active Directory, DNS, LDAP, powershell/bash scripting\automation and Storage Administration.
  • Good to have experience with Cloud Technologies (Azure preferred), Nutanix, Microsoft Exchange, Redhat Enterprise 6.x and 7.x, SCCM, Cisco UCS, Microsoft Hyper-V, EMC and Hitachi SANs and Brocade Fiber Switches. A technical understanding of the Network layer / topologies.
  • Must have excellent interpersonal and communication skills
  • Must possess the ability to work on multiple tasks simultaneously

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Community / Marketing Title: Technology Analyst II

Company Profile:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and  can enhance an already thriving culture.  With a commitment to offer modern classic style for every body type, through a  full range of sizes, inclusive to every woman in your life.

EEO Employer Verbiage:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.

PositionType_Description: Full Time

Location_formattedLocationLong: Tampa, Florida US

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