Mobile Architect

Location: Hingham, Massachusetts US

Notice

This position is no longer open.

Job Number: 1571

Position Title: Infrastructure Architect

External Description:

The Mobile Architect is responsible for the design, implementation and support of Talbots’ Mobile Device Management (MDM) and Mobile strategy. Provides support in maintaining service levels, performance monitoring and disaster recovery needs for MDM infrastructure.

Responsibilities include but are not limited to:

  • Implement and support the Talbots system architecture, development, operations and maintenance services for AirWatch Cloud MDM solution; providing Tier 3, Tier 4, support for Talbots 5,000+ Smartphones or tablets running Android, Windows, and Apple iOS platforms.
  • Responsible for the design, system analysis, security and administration of a heterogeneous Mobile Device Management environment. Conducts end-to-end technical plan design.
  • Drives short & long-term architecture strategy for Talbots MDM solutions. Communicates and validates MDM architecture with the technology services management team.
  • Provides third level support for incidents and problems.
  • Track performance metrics of maintained products; identify potential capacity issues and resolve or recommend changes or products necessary to meet business requirements. 
  • Meet project deliverables for new and / or changes to existing technology within project requirements.
  • Develop and document issue resolution knowledge base. 
  • Provide 24/7 on-call support.
  • Identify new opportunities that reduce costs while maintaining adequate functionality and support, improve technology performance and / or stability and improve existing processes therefore reducing effort or increasing productivity.

Qualifications

  • Knowledge at a level normally acquired by the completion of a Bachelor’s degree in Computer Science or equivalent 
  • 3-5 years in field implementation and/or support experience with MDM Solutions required.
  • Must have extensive hands on experience with the following technologies: AirWatch MDM (or other similar MDM solutions), Android, Windows and Apple iOS platforms.
  • Good to have experience with Microsoft Exchange, Windows Server Operating Systems, Cloud Architecture (Azure, AWS), Virtualization and Storage technologies. A technical understanding of the Network layer / topologies.
  • Must have excellent interpersonal and communication skills 
  • Must possess the ability to work on multiple tasks simultaneously

City:

State:

Community / Marketing Title: Mobile Architect

Company Profile:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and  can enhance an already thriving culture.  With a commitment to offer modern classic style for every body type, through a  full range of sizes, inclusive to every woman in your life.

EEO Employer Verbiage:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.

PositionType_Description: Full Time

Location_formattedLocationLong: Hingham, Massachusetts US

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